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Privacy Policy

Privacy Policy – ZB Pilot – Driver Partner App Operated by: ZB Cabs LLP Email: admin@zbgroup.in We collect basic personal and device information to provide and improve our driver services. This may include your name, phone number, email, location data, trip details, payment information, and device identifiers. We use this data for driver verification, trip assignments, navigation, payments, safety, customer support, and legal compliance. Your information is stored securely and is never sold to anyone. We may share limited data with trusted service partners (like payment or verification providers) or with authorities when required by law. We do NOT collect photos, videos, or any media from your device. You can contact us anytime to access, update, or request deletion of your information

Welcome to ZB Pilot – Driver Partner App, operated by ZB Cabs LLP.
Your privacy and data security are extremely important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our mobile application and related services.

1. Information We Collect

We may collect the following categories of personal and device information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Profile details
  • Payment / bank details (for payouts)
  • Government ID details (if required for verification)

Location Data

  • Real-time GPS location (foreground & background)
    Used for trip assignments, navigation, ride tracking, and safety.

Device Information

  • Device model, OS version
  • IP address
  • App usage logs
  • Crash logs
  • Device identifiers

In-App Activity

  • Trip history, earnings history
  • User-submitted information
  • Support inquiries

We DO NOT Collect

  • Photos or videos
  • Media files
  • Gallery or camera content

2. How We Use Your Information

We use collected information to:

  • Register and verify driver accounts
  • Provide transportation services
  • Offer trip assignments and navigation
  • Process payments and driver settlements
  • Improve app performance and safety
  • Provide customer support
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Data Protection & Security

We use modern encryption, restricted access controls, secure servers, and industry-standard security measures to prevent:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Misuse of personal data

Only authorized employees or partners may access your data for service-related purposes.

4. Sharing of Information

We do NOT sell or rent your personal data.

We may share limited data only with:

  • Service providers (payment partners, KYC partners, background verification)
  • Government authorities (when legally required)
  • Business partners for improving services

All partners follow strict confidentiality agreements.

5. Cookies & Tracking Technologies

The app may use cookies or similar technologies to:

  • Improve app performance
  • Analyze usage
  • Help with user experience

Users may disable cookies in device/browser settings.

6. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your personal data
  • Withdraw consent
  • Contact support for any privacy-related concerns

7. Updates to This Policy

ZB Cabs LLP may update this Privacy Policy as required.
Any changes will be updated on this page with a revised "Last Updated" date.

8. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at:

Company Name: ZB Cabs LLP
Email: admin@zbgroup.in
Website: https://zbcabs.in